What is a catch-all email account?

A catch-all email account is an address that is specified to receive all messages that are addressed to an incorrect email address for a domain.

Example:
You have three email addresses set up for the domain getbcc.com

  1. info@getbcc.com
  2. sales@getbcc.com
  3. support@getbcc.com

A client sends an email to help@getbcc.com; however, this email address does not exist therefore you never receive the message and your client never gets a response… not good!

Now, lets suppose you set support@getbcc.com as a catch-all account.  Your client sends an email to help@getbcc.com which doesn’t exist, however, the email is forwarded to the domain’s catch-all account which is support@getbcc.com.  You receive the message, and your client gets a response… much better!

A catch-all account becomes extremely important when your website does not use a contact form.  This is because your visitors could potentially mistype your email address when composing an email.  On the other hand, spammers love catch-all accounts since they can input an incorrect email address and still have their spam arrive in your inbox!

Setting a catch-all account does not cost extra; log in to your account now to set your catch-all or check out our email plans.